As a business interacting with Cantonese-speaking customers, it's crucial to convey gratitude appropriately. "Thank you" in Cantonese is a powerful expression that can build strong relationships and enhance customer satisfaction.
"多谢 (doh jeh)" is the most common phrase for "thank you" in Cantonese. It's a polite and versatile expression that can be used in most situations.
Level of Formality | Phrase | Pronunciation |
---|---|---|
Informal | 多谢 (doh jeh) | doh jeh |
Formal | 多谢晒 (doh jeh sai) | doh jeh sai |
1. Use the appropriate phrase: Choose between "多谢 (doh jeh)" for informal settings and "多谢晒 (doh jeh sai)" for more formal situations.
Situation | Phrase |
---|---|
Expressing gratitude to a friend | 多谢 (doh jeh) |
Thanking a business associate | 多谢晒 (doh jeh sai) |
2. Add personal touches: Personalize your expression of gratitude by adding a specific reason or context.
Example | Phrase |
---|---|
Thanking someone for their help | 多谢你帮我 (doh jeh nei bong ngo) |
Expressing appreciation for a gift | 多谢你嘅礼物 (doh jeh nei geh lei wat) |
1. Using the wrong phrase: Avoid using "谢谢 (xie xie)" or "感谢 (gan xie)," which are Mandarin Chinese phrases for "thank you."
2. Skimming on politeness: Remember to use "晒 (sai)" when expressing gratitude in formal situations.
1. Increased Customer Loyalty:
A study by the University of California, Berkeley found that customers who received personalized "thank you" messages were more likely to return and make repeat purchases.
Metric | Percentage Increase |
---|---|
Customer loyalty | 15% |
2. Enhanced Brand Reputation:
According to Salesforce, 79% of consumers are more likely to trust a brand that expresses gratitude.
Metric | Percentage Increase |
---|---|
Brand trust | 10% |
3. Improved Employee Engagement:
Expressing gratitude to employees can boost their morale and productivity.
Metric | Percentage Increase |
---|---|
Employee engagement | 20% |
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